A: While they have good intentions, the casino services departments deal with hundreds of thousands of patrons and cannot deliver the same level of personal customer service. Call us and a person will answer. No more waiting on hold, pressing buttons, listening to beeps and dealing with automated phone systems. Tell us your requests, we will deal with the casino and call you back with confirmation. You will never feel as if you’re being treated like a number instead of an individual. We have a combined 50 years of casino experience. You will not have to try to contact a different host at every property. Hosts are constantly jumping to new locations. We get to know your requests (one or two beds, smoking or non-smoking rooms, etc.) We worked at the casinos and have the in-house contacts. This is our full time profession.
In addition, your play from trips you book through us will be used to qualify you for all your future casino trips: including Atlantic City, Mississippi, New Orleans and Nevada and Cherokee in North Carolina.
Again if you receive offers directly from the casinos, want to drive or fly on your own, and need reservations on dates other than on our junket trip dates, please call us to book your rooms. Please do NOT call the casinos directly.